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Terms & Conditions

About Us

This website is owned and operated by Hunkydory Crafts Limited. If you have any suggestions or comments or if you need to contact us, please email us at greatbritishcraft@hunkydorycrafts.co.uk or use the details below.

Our Contact details:

Great British Craft Festival
c/o Hunkydory Crafts Limited
Bute Mill, Essex Street
Preston 
Lancashire 
PR1 1QE

Phone: 01772 272577 
Fax: 01772 556301 
Email: greatbritishcraft@hunkydorycrafts.co.uk

VAT Registration: 931 4930 30 
Registered in England
Company number: 6558846

Making a Purchase

Making a purchase could not be easier. Just browse our online store, and add any tickets that you wish to buy into your basket. After you have finished your selection, click on the 'Checkout' button and you will be asked for a few details that we need to be able to complete the order.

Online payments can be made with Visa or Visa Debit, Mastercard and PayPal using our secure checkout process. All prices are quoted in pounds sterling (£) and include Value Added Tax (VAT) at UK rates. It may be necessary to adjust the prices in the event of an increase in VAT rates, or as a result of an international price increase. For orders made from the UK, 20% VAT is currently added. For orders outside of the UK, VAT is not added but your order may be subject to your delivery countries sales tax upon delivery or at customs.

Postage and Packing

Our delivery charge is capped at just £1.00 for each UK mainland order, regardless of how many tickets on your order. We offer international shipping throughout much of Europe, Australia, Canada, South Africa and the USA amongst others. Please use our Estimate Delivery Charges calculator in the checkout to estimate the cost of shipping your tickets if you are an international customer.

Delivery Schedule

Tickets will be despatched within a week from receipt of your order and will arrive with you within two weeks from your order being received.

By placing an order with us, you agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Tax Charges

For orders made from the UK 20% VAT is added. All other orders are VAT free.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Guarantee

We will always aim to guarantee your satisfaction. If you need to reach us, please email us using the form on the Contact Us page, alternatively, you can telephone on 01772 272577 (International +44 1772 272577) or fax us on 01772 556301 or write to us at Great British Craft, c/o Hunkydory Crafts, Unit 2, 15-19 Sedgwick Street, Preston, Lancashire, PR1 1TP, United Kingdom.

Returns Policy

We cannot refund tickets unless an event is cancelled or rescheduled so please check your tickets carefully and contact us immediately if you have any queries. Tickets are not transferable and their resale for profit or use in promotions or without our permission is prohibited. 

GBCF Direct Mail Campaign – Promo Codes & T&C’s

The Great British Craft Festival Direct Mail Flyer

This offer entitles you to £2 off when you purchase any day ticket to The Great British Craft Festival North at www.greatbritishcraft.co.uk. This code is valid from 27th April 2015 and is valid until 18th May 2015. Only one promotional code may be used per transaction/customer. This code is non- transferable and no cash alternatives will be offered. This code is not valid when purchasing Workshop tickets.